Private Concierge
Inquiries
Atelier Support
Private Line
Hours
Mon — Fri: 09:00 - 18:00 GMT
Request a Consultation
For bespoke orders, corporate gifting, or collection inquiries.
Assistance
Essential Information
How do I care for my Aramid fiber case?
Our high-performance aramid fiber cases are designed for resilience. Simply wipe with a soft, slightly damp microfiber cloth to maintain the matte elegance and tactical grip. Avoid harsh chemicals or abrasive materials to preserve the aerospace-grade finish.
Bespoke Customization Process
Every bespoke piece begins with a private consultation. Once you submit your inquiry, a dedicated specialist will contact you to finalize material selection and monogram details before our artisans begin the hand-crafting process in our atelier.
Global White-Glove Delivery
We offer complimentary, fully insured express delivery worldwide. Due to the curated nature of our collections and rigorous quality checks, please allow 8-15 business days for your selection to arrive in our signature protective packaging.
Lifetime Promise & Warranty
We stand by the longevity of our curation. Every purchase is backed by our signature lifetime quality guarantee, covering manufacturing defects and material integrity to ensure your investment is protected for the life of the device.
30-Day Return & Exchange Policy
Standard collection pieces may be returned within 30 days of delivery in their original, pristine condition. Please note that personalized monograms and bespoke creations are crafted specifically for your requirements and are non-refundable.
Model Compatibility & Fit
Our cases are precision-engineered exclusively for the iPhone 15 and 16 Pro series. Each shell is carved with sub-millimeter accuracy to ensure a perfect fit that complements the device's titanium architecture and sophisticated lens arrangement.